abdurion.5074

I purchased the two ultimate expansions before, and it took 5 days to unlock the account and the gems took sometime to get it, I understand that.I made another ticket today and asked to talk to a senior since I posted about it before two time with no solution to it yet, and got the same generated reply, that the payment is declined from paypal itself and there's no reason given to A-net, yet it says completed on my paypal account. Anyway I dispute it on paypal now, and would have to wait to see if I can get a refund at least.

I will do just that now, and let's hope for the best, thank you!

Hi, I know I should be writing this in a support ticket but I did that two times now and all I get is a generated reply.What happened is that I tried to purchase gems from the in-game store, I got errors and I knew it was common so I contacted the support and they said it's solved.I tried to buy gems with Paypal and the store opened the Paypal for me this time, and bought the gems, only there's no gems, I checked the paypal account and the payment appearto be completed, I have the transaction ID and the email of the seller and everything. So I contacted the support (2nd time) they said that Paypal declined it and they can't tell why, I attached everything I could to get a refund at least, I spent 100$ :/I contacted the seller from Paypal and they said they don't handle the customer service of Guild Wars.I'm lost, what to do now? this is really frustrating.