alpha gamer ow.3479

Mine is solved m8

Yes 3 already. Speak in their instagram too. Can't do more, no answers, no problem resolved... Close all duplicate tickets, and only update the original. Submitting duplicate tickets only delays any response, sending you to the back of the queue. I don't know how to do the follow up or the update in the original :/

I have it m8

Yes 3 already. Speak in their instagram too. Can't do more, no answers, no problem resolved...

Here the same, nobody answer, nobody take care of the problem wtf are you doing ? i don't have the gems neither the Living world season 4 and in the middle of this lost the money and have no game

Like me but i have all the living world season 4 block :/

Like me i spend 960 gems in living world season 4. Now I lost the gems and the living world have this message "Item is purchased but not enable in your account. Please contact support" I contact and still nothing. Will take what? 4 weeks ? 1 year to resolve? C'mon fix that fast because i bought a thing to play in the moment i pay for it. Not in a month later. Sad, because the only answer i get is this one: "Unfortunately us here in Customer Service do not have any updates on this issue. As the issue has effected a lot of people, the investigation the dev team is conducting make take a little bit of time. Once that has concluded, we will be responding to everyone effected. We thank you for your continued patience. " So in the end i don't know nothing. At least say somehting that show that i will have what i paid and will not lost the money and the game ....

me too :angry: lost everything i done