semtano.8035

Was it 4 automated responses to the SAME ticket or did you create 4 separate tickets? The fact that you think that they can just magically give you your item back within a few hours without actually investigating It was on one ticket. I'm not sending them multiple tickets about one issue, no point. 48hours is a few ? Good to know:DAlso you are the first one who said something about investigation. They are not even willing to tell me will there be any investigation or what.All I've heard from them was (first response) they don't know how they will compensateWhen I told them I don't want compensation, I want my item back they said to wait till they will fix the problem.As soon I've seen on forum a message from them saying problem has been fixed and compensation send, I've asked the again, can I have my item back. And only response was due to rollback issue they sended compensation(they didn't even mentionanything about my item). So I've asked them again, can I have my item back(send them a picture while I was dropping it from mf) and after this one I have a copy/paste from forum about compensation as a replying. But sure. Defend them more. We are the bad guys. It was whole our fault that server roled back to 48h before. They was so kind to fix this. So we should be happy and not even ask any question

Automatic response 4 time within 2 days. Nice support. I had some issue in the past and they were always really helpful. But now they posted on a forum that I should contact support team for help and support not even willing to help. They just copy/paste forum news to me every time. And I just want my weapon what I've drop, and lost it because if server issue

I've lost precursor the legend. Dropped it couple around 3pm. The restore the data to 2:40pm so I didn't receive it back.Issue has been reported to support and only replies I'm receiving is copy/paste.4 times already. And they didn't even reply are they going to give it back to me or no