Dear Sir / Madam, A very Good day and I hope that everything is going well. I don't know to whom I can address my feedback,but I want to share my point of view as a user of your product.I started playing the game around my boyfriend who is hardcore fan of the game and I like it. I like the story ,I like the puzzles and challenges and the artwork ( special thanks to them).However ,some part of the game (HoT,PoF and LWS2-4) are extremely hard to play and I catch myself that enjoyment of playing the game is replaced by being boring ,because my character has to defend against 20+ characters,which makes it extremely difficult in some parts.For example,how do you expect one person to do Repel the Branded invasion and close the rifts fro 15 min . I am alone against more than 20 brandeds. Or ,escape in the end of Storm tracking in the time for the achievement.I want to tell you that if in the beginning it was interesting and entertaining now its getting boring and I just want to finish my story /episode even without any achievement. In the beginning i was concentrate to be perfect to achieve all the achievements and mastery points when i am playing the game,but now its just play to have a open collection for skyscale for example or to see the story and i don't care if i will receive an achievement or mastery points anymore.The parts are so hard that maybe i should spend 10 years just to master it,and i will lost the fun playing it.