Just wanted to add that I have the same issue and my ticket got the "payment processor's general security checks" response. I did use my Paypal to pay for a friend's GW2 account stuff before my own account which could be the cause but otherwise I'm not sure what happened. What I am really concerned about is that I have just returned to the game due to the anniversary sale (having previously played in Beta!) and I was really hoping to pick up the Living World seasons while they're cheap and now it's looking like I may miss the sale as the issue is not fixed. Does anyone know if there is a precedent for giving the sale price after the sale has ended in cases like these? It feels super unfair, especially as I have a feeling that the only reason my account is having these issues is because I introduced a friend to the game and purchased the game for him!
