I tried that,Support said the same to me,But the story of Jormag Rising, I asked to open the letter,I tried to go to the next place and nothing happened, In jormag rising it must be different, because the other stories don't happen if you delete the letter without opening it before Ok, I have an account that's done no story at all. I'll try and start Jormag rising on it and see what you mean. That didn't work. How did you delete the letter once I went to mail it opened automatically and started If I had already done this story with a character, it would be okay to delete the letter,But I've never done this story before When I change story to continue with another story on the same character and then change back to Jormag Rising, then I will get a new letter (even when I have had same letter before). Have you tried to change between stories and then change back to trigger the green dot on map (you will need to open letter)? Yes i triedI canceled and started a new way of living the world totally different, and then I started the jormag again and nothing happens. When I am on another map, the green mark appears on Drizzle for me, but when it went to Drizzle it does not appear anymore. I've been to the place where the brand is, but there's nothing