Dalarin.7619

I already placed the ticket before posting this.

Great business plan guys. Good luck with this kind of "support".

Would really appreciate someone getting on this behind the scenes with customer support. This is almost an impulse buy for the holiday weekend. If I can't get this resolved in the next couple of hours I will move on to something else to play and spend money on.

This is seriously ridiculous. How does a company which uses it's in game purchases to stay alive NOT have a working in game system to give them money ..... Additionally, how do they not have someone available to address these issues when needed ? How many people walk into a store and sit there and wait when they are told "Oh, sorry we can't accept any money right now". "Oh by the way, we have no one here that can help you either. Maybe someone will get back to you later on." Additionally, your submit ticket system throws people to a useless page which attempts to tell you the issue is network related, or try again later. That is not a feature, it's a ridiculous attempt at pushing people off. Which, as a business, you probably shouldn't be trying to push people away from trying to fix not being able to give you money.....