I hope not! I'm about a week into trying to get my issue resolved with no success. I was even sent a response claiming that adjustments were made so I should be able to make purchases but I still get the same "unexpected error" message. If I'm looking at having to go through this routine that often when there are other companies that seem to have made this process hassle-free, then I'm simply going to have to reconsider which company gets my financial support. If it really is security, then why not add an option where you can use your authenticator to bypass this and buy gems, hell even email AND SMS authenticator codes. I'd do that, over missing out on stuff. I hope it gets resolved for me before the 30th (last time it took 30 hours or so). I need that Silver-fed and runecrafters salvage o matic >.> I hope it gets resolved for you quickly. Maybe also contact your bank too? If that helps at all. I don't really know the workings of how AN charge.