Malice.8439

Thank you, everyone, for your imput! I'll try some of these benchmark software you're mentioning, and then take it back to the store if it turns out to be iffy. :)

I've been reading up on similar users with similar issues, and I stumbled across this thread: https://forum-en.guildwars2.com/forum/support/support/Constant-Crashing-PC-Restart Specifically, this post caught my attention: THIS IS NOT A HARDWARE NOR DRIVER ISSUE.I have been play the game for 4 years, this Constant Crashing only happen 3 weeks ago after the ‘WINDOWS 10 CREATOR’ update. If you don’t have win 10 you will not have this issue, so please stop telling people to update driver/hardware. Anet was try to patch this a few times, the 6/8 patch fix most of the issues, but then 6/9 patch mess up more then ever. I having crashing 5-15 min, sometimes if I change map I crash, sometimes if I use waypoint I crash. Anet really need to fix this for now this is totally unplayable for me I do recall my PC installing a Windows 10 creator update quite recently (I didn't have windows 10 until a few weeks ago, with a new computer), and these crashes seem to occur very often after that. To my knowledge, though, this update is neither optional nor can it be undone. Is there any truth to this? Could the update be interfering with the game?

First of all, I apologize in advance for my lack of knowledge of all things technology; hardware or software or otherwise. I've recently bought a new computer. It's not top of the line, but I've been told by friends and family that the video card and all other components are good. I had it built and assembled at a campus IT store. I've bought licenses for windows 10, I have the OS and Guild Wars 2 running on an internal SSD. I've told the game to auto-detect graphics, and adjust accordingly - so that the game can look and sound beautiful, but not overload itself. Which is what it seems to be doing. At occasion, whenever I enter a zone (Timberland Falls and Ember Bay in particular) my entire computer will just power off and restart itself. The screen tells me that there was a Power Supply shortage. I'm assuming this is a hardware problem, but it doesn't seem to happen with any other games that I play. Granted, Guild Wars 2 is the most visually intensive of them all. Before I load up my stationary PC onto my bicycle and take it all the way back to the computer store, I'd like to hear if anyone else has had similar problems with GW2, and how you managed to solve it in that case.