CloudRain.2381

11 days and asking for 3 updates.. yeah that's the issue buddy. Do it once after a week. From my experience with supports if you "spam" bumps your tickets automatically gets lowered in priority as if it's treated like a new request entirely. Now that is not exactly how the support in GW2 will work, but all you can do is be patient about it. Don't bump too much, your request can't be lost.As long as he is updating the SAME ticket, it will not cause any issues. So do not tell people that please. He can ask for updates on the same ticket if he likes, but the thing is they only see that ticket when they see it and it could cause issues on your side of checking it unless you remember the time/day you updated it.