Chive.3875

Which is exactly what they've done. Of course, they don't come pre-familiar with the GW2 CS Team practices and policies. Do you have a source for this? They sure could have fooled me. Going on 12 days without so much as an acknowledgement that my ticket has even been received.

You'd think all that money rolling in from the gem store would go to hiring more reps.

I've been waiting 10 days to get a GW1 char name so I can log into my account and still haven't gotten a response. Good luck.