Secret.5127

Greetings everyoneas someone who just got a problem about sms verification code and submitted a ticket, i actually have a good Customer Service support from the teamIt takes less than 12 hours for the team to respond and about 20 mins for the support team to fix the problemi submitted 2 ticket where the first ticket using my alt account (which i actually closed) & an annon ticket using my core emaili updated the ticket once and about 10 hours i got the responsi'm kinda late on responding back but the team responding back at once. my theory is that what makes it longer than what we expected might be because some people miss to respond at once and the team have to wait a while for the player that submit the ticket to respond back.but that's my experience on the CS team, glad i dont have to wait 1 week or 1 month