Dibbiest.8259

I'm really sorry you're stuck waiting. The best thing you can do to speed up the process is to create a support ticket. It's possible that it's something specifically affecting only a few people, and they won't be able to figure out what until they have data from some of those affected. It's possible it's a series of coincidences affecting people differently, so again, they need to know your specific situation. It seems like you didn't even read the thread. It would be a sporadic issue if nobody replied. We have 20+ people who replied who are probably all in different areas, I highly doubt it's a local problem.

My friend is experiencing the same issue with the Gem card he has. I also tried making purchases using my credit/debit card and also my PayPal account, I cannot make any purchases, he cannot redeem his code. My guess would be a total system outage in terms of their payment processing servers. "the turnaround is running about 1.5 days" Seriously? Lmao, all of the people here probably spent 25$+ a piece, I'm trying to spend a ton of money too. Ya'll seriously can't have a faster ticket response time? Not even give people the option to have a chat support? You'd think for a developer of a long-standing game, you wouldn't have such a stupidly archaic support structure for your playerbase, especially when most of us have given you business for well over a decade. Calling this lackluster would be an understatement. Really disappointed with that response.